I'm sure if you explained who you were, the person on the other end would be happy to help.
Many times I've gotten IMs from members whose screennames I didn't recognize. I asked who they were, they told me who they were, and we moved on to business. As teh lag has said, unless the timing isn't great, I'm happy to help those who ask.
Let's put it this way. If you want to learn art bad enough, you will go through our mud pit. I think most people on this forum are caked in mud at this point.
Horrible analogy, but I hope you get the point.
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